TECHNOLOGY KNOWLEDGE BASE
Frequently asked technology questions.
Answers about ACS products, CRM, ERP, software development, automation, cloud, security and project delivery.
Products
ACS Technology develops cloud products, CRM and ERP systems, custom software, web applications, websites, customer portals, integrations, automation and managed cloud infrastructure.
ACS Live Streaming, ACS WA Sender Pro and ACS Mail Cloud are presented as ready-to-use ACS technology products. CRM, ERP and custom systems are offered as configurable or project-based solutions.
CRM & ERP
Yes. CRM scope can include lead sources, stages, follow-up rules, team ownership, quotations, documents, communication history, service status and management dashboards.
Yes. ERP modules can be planned around inventory, purchase, sales, billing, approvals, branches, users, service operations and reporting requirements.
Development
Yes. ACS can design web applications, internal systems, customer portals, SaaS products and workflow tools with role-based access, APIs and cloud deployment.
Yes. Existing systems can be audited and improved for user experience, performance, code structure, mobile responsiveness, security and conversion flow.
Automation
Yes. Depending on the platforms and authorised APIs available, ACS can connect lead forms, CRM records, communication tools, payment systems and operational workflows.
Cloud
Yes. ACS provides managed hosting, VPS deployment, migrations, SSL, backups, monitoring, recovery planning and performance optimisation.
Security
ACS can review common website and hosting security issues, remove malicious files where feasible, harden access and permissions, and recommend backup and monitoring controls.
Delivery
A project normally starts with discovery and scope, followed by architecture, interface planning, development, testing, review, deployment and handover. Larger systems can be delivered in phases.
Support
Yes. ACS can assign a reference to enquiries and projects so status notes and internal progress can be managed through the client workflow.
Yes. Maintenance can include hosting, backups, security updates, bug fixes, monitoring, performance work and planned feature enhancements depending on the support plan.